Frequently Asked Questions

Q:   Why should I continue to heat my home with oil?

A:   Oil production in the US is growing, and it is anticipated that the country will be a net exporter within the next five years. While prices among other commonly used home heating fuels will likely continue to fluctuate erratically, heating oil customers should not have to worry about supply disruptions that may cause drastic price spikes. Read more here.

Q:   Why should I sign up for your automatic oil delivery program?

A:   Make your life less complicated by letting us take the responsibility for keeping fuel in your tank. With Reggie’s Oil’s automatic fill program, running out of fuel isn’t a concern and neither is the financial obligation that could potentially follow. This service is convenient, and there is no additional charge!

 Q:   How do you know what my fuel consumption is?

A:   By using the degree-day method to calculate a burning rate for your system, we can project fuel deliveries with an amazing degree of accuracy.

Q:   If I choose to call for my oil, is there a minimum amount I need to order?

A:   For fuel, we have a minimum delivery requirement of 150 gallons.

Q:   Why should I have yearly maintenance on my heating system?

A:   A yearly tune-up is necessary for keeping your heating system running at peak efficiency. This heating system maintenance will lead to lower energy costs over the life of your system as well as timely replacement of worn parts, which can otherwise lead to costly repair bills in the future.

Q:   What does your service contract cover?

A:   Our service plans are available for your review on the maintenance plans page. If you would like further information, please contact us at your convenience.

Q:   What is the advantage of having a service contract?

A:  Our service plans provide customers with peace of mind by covering the majority of any potential repair bills and the cost of an annual tune-up. Enrolling in a plan is a cost-effective way to provide yourself with peace-of-mind heating and yearly maintenance to prolong the life and efficiency of your home heating system.

Q:   What sort of training and qualifications do you require for service technicians?

A:  Our technicians are state-certified, where applicable, and attend seminars and schools to keep abreast of developments in technology and code requirements. We take great pride in our employees, and at every contact opportunity, we provide service technicians to your home or place of business who are fully equipped to assist you.

Q:   Can I pay my invoice on the Internet?

A:   Yes! For your convenience, we have an online account function that you can use to pay your bill online in seconds. Log into your Reggie’s Oil account here to pay your invoice quickly at any time that works for your schedule.

Q:   What other methods of payment do you accept?

A:   We accept cash, money orders, and most credit cards. Visit our Pricing Programs page for more information.

Q:   Why should I buy my oil from Reggie’s Oil?

A:   Unlike oil businesses that are not full-service providers, Reggie’s Oil offers quality heating and cooling service and installations, convenient fuel purchasing and payment programs, and dependable 24-hour emergency service. Our pricing is competitive, our values are honest, and our employees have your best interest in mind!

Q:   What is fuel oil?

A:   Heating oil, known as oil, fuel oil, home heating oil, and HHO, is a low-viscosity liquid petroleum fuel product that is refined and used as a heat source.

Q:   Is fuel oil a safe option?

A:   Yes, heating oil is a safe and nonexplosive fuel source that Reggie’s is proud to deliver. It is fire-resistant because of its high flash point of 140 degrees Fahrenheit. It also produces visible warning signs like smoke if a malfunction were to occur, meaning oil users can benefit from home security.

Q:   What are the main uses of fuel oil?

A:   Fuel oil is primarily used for heating and water heating. It can be used in furnaces, boilers, and water heaters that use oil.

Q:   How much does fuel oil cost?

A:   The price varies by location, supply, and demand, but on average, fuel oil costs approximately $2.90 per gallon. If you’d like an exact price for today’s fuel oil delivery, please give Reggie’s a call! We’ll be happy to give you a quote.

Q:   How do oil and diesel fuel differ?

A:   Oil is the same product as diesel fuel, but a road tax is not paid on it, meaning it’s dyed red and illegal to use on highways.

Q:   How can I tell how much fuel oil is left in my tank?

A:   The simplest way is to read your oil tank gauge, which is like a car’s gas gauge. You should order a refill when your home fuel oil tank gauge reaches ¼ capacity. Better yetskip the hassle and enroll in our free automatic oil delivery program! We’ll provide you with automatic fuel refills whenever you need them.

Q:   How do outdoor temperatures affect fuel oil usage?

A:   The colder the temperature is, the more fuel oil a furnace or boiler will need to provide warmth. During winter, you will go through oil more quickly than in spring or fall. Other factors can affect fuel oil usage too, such as personal preference, home size, and heating system efficiency—that’s why it’s so important to frequently check your oil tank gauge, or sign up for our automatic oil delivery program.


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